Bookings for Venture and Falcon holidays are now open!

COVID-19 FAQs

 

Will you be running a residential programme this summer?

Yes, if life continues to open up in line with the Government’s ‘road map’. Currently, the majority of our Ventures and Falcons are on track to be residential holidays, with a few alternative events planned. Details can be found here.

What will my Venture or Falcon be like?

The government are yet to provide complete guidance for running residentials this summer.

Whilst we hope our holidays can run as normal, we are making plans to adjust our holidays in line with any relevant restrictions and guidance that may apply for July and August.

Based on current government guidance for non-residential settings, we can anticipate that these adjustments may involve:

  • Testing for leaders and children (11+).
  • Social distancing measures.
  • Face coverings for leaders and children (11+) whilst indoors.
  • Limits on total capacity or group sizes (e.g. bubbles of 15 children).
  • Anyone displaying symptoms or testing positive not coming/returning home (as detailed below).

Some of the activities on individual holidays may be different this year to ensure we can manage the above changes whilst maximising the key ingredients of fun, faith and friendship. If that means the price of the holiday drops at any point, we’ll pass that saving onto you.

If there are any significant changes to the above, we'll be in touch to let you know.

Will my Venture or Falcon be COVID-secure?

As and when the government provide COVID-19 guidance for residential settings, we will be ensuring we implement both the legal requirements and best practice for the safe running of our Ventures and Falcons. We will also keep you updated on this via this FAQ page of the website. 

In addition to the areas outlined in the section above, there will be increased levels of hygiene measures in place on all of our holidays.  

Regarding symptoms and testing, we will be following the NHS guidance. Currently, that means: 

  • If before the holiday begins, a child or leader who displays COVID-19 symptoms, or tests positive, they will not be able to attend. 
  • If by the start of the holiday, a child or leader is required to self-isolate due to coming into close contact with someone who has tested positive, they will not be able to attend until their self-isolation period has ended.  
  • If during the holiday, a child or leader displays symptoms, they will be required to self-isolate immediately and leave the holiday within a few hours. If they subsequently test positive and the holiday is still in progress, either the whole holiday or the associated bubble will be required to return home.   
  • If after the holiday, we are made aware that a child or leader has developed symptoms within 48 hours of the holiday ending, and subsequently tested positive, we will notify those in their bubble who will then need to self-isolate.  

When do I need to pay?

Due to the current uncertainties, we have decided to make some amendments to our normal payment terms and conditions.

  • We will send you an email in the middle of May requesting you to pay your deposit.
  • The balance of the price of the holiday is due with us at least 4 weeks before the holiday is due to begin.

UPDATE: While we wait for further regulation updates for running residentials, we are not taking payments from the middle of May, but will email the contacts of booked on members again in June with the next step. 

Can I get a refund?

In the ‘What will my Venture or Falcon be like?’ section above, we have outlined some possible restrictions for our residential events. By making a booking, you are indicating your acceptance that some or all of these may apply.

If the restrictions on your holiday need to differ significantly to that described above, or if we have to cancel, you will be offered the following options: 

  • Your deposit and any other payments can be transferred to another of our holidays or events taking place in 2021.
  • A full refund (including deposit).

If you change your mind and decide you no longer want to attend the holiday for any other reason, normal cancellation terms and conditions apply. We have made a slight adjustment to our cancellation fees due to the current uncertainties:

  • If you cancel less than 4 weeks before the start date of the holiday, you must still pay 50% of the holiday price.
  • If you cancel less than 2 weeks before the start date of the holiday, you must still pay 75% of the holiday price.
  • If you cancel on or after the start date of the holiday, you will owe us the full holiday price.

Travel insurance could be a really helpful option this year. For £10-£15, this might bring you additional peace of mind. This would cover scenarios such as a child unable to attend due to them (or a member of their party) testing positive for COVID-19, having already paid some or all of the fees. The Post Office, for example, offers this kind of travel insurance. Please note, travel insurance might not cover the scenario of a child unable to attend or sent home early based on symptoms or needing to self-isolate if there is no positive test. 


Our normal contract terms can be found here, and general FAQs for parents and carers around how Ventures and Falcons are run can be found here.